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Stage 3: Plan the Project


What it is How to Templates/
What it is: Develop Issue Management Plan

An issue is a major problem, opportunity, concern or situation that will impede the progress or successful completion of the project and requires immediate resolution. An issue management plan defines activities and business rules to manage and control issues that arise during the project.  


Issues should be resolved as quickly as possible. Defining and following an issue management plan brings visibility to issues and accountability for how issues are acted upon and helps ensure issues are resolved effectively and in a timely manner. Observing business rules for prioritization and escalation ensures that issue management is consistent with the project’s objectives.

Who is involved?

Project Manager
Project Sponsor

Issue Management Plan component of the Project Plan



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Updated March 15, 2007 - v2.2